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Contact Toc Toc Dance

How to reach Toc Toc Dance for help with a video, credits, payments, refunds or privacy requests.

Last updated: 2026-10-25

Need help with anything on Toc Toc Dance? Email is the way to reach us.

Email Support

Write to [email protected].

What to Include

To help us answer quickly, tell us the email address of the Google account you sign in with, what you were trying to do and what happened instead. A screenshot, the time it happened or the reference shown under a failed video helps a lot.

Common Requests

  • Video problems. The result looks wrong, didn't render or won't download. Failed renders are retried once for free and the credits come back automatically if it fails again; if something still isn't right, email us.
  • Refunds. Not happy with a finished video? Email us and we'll refund your payment in money, back to the card or payment method you used, not in credits.
  • Account and credits. Sign-in issues, credit balance and orders.
  • Privacy. Ask us to delete your photos and videos at any time.
  • Rights concerns. If you believe a video made with Toc Toc Dance shows you or uses your content without permission, email us with the details and we'll review it.

Website: https://toctocdance.net